Pick-up service is further resumed. Please make an appointment before visit.

All of our products have a 7-Day Money Back Guarantee.

Requirements for Returns:

All returned products should be in the original packaging without opened.
Return shipping will be at the buyer’s cost.
Shipping and Handling fees are non-refundable for both ways.
Refund processes could take up to a week after the items are received.
7-Day Money Back Guarantee does not include some products, please refer to the product's description.

For detail please click:RMA and Returns

Genuine Guarantee

We guarantee all products selling on SRStore are genuine and in original retail packing.

Delivery Information

After order completion, your order will be shipped out within 1 to 2 business days from our Logistics center, but it may take a little amount of time to be delivered due to customs procedures in each country.
Our delivery responsibility is deemed to be fulfilled when we dispatch an order to the designated address, as provided by our buyer. We cannot be held responsible / liable for items that go missing in transit, or are damaged in anyway, however will do our best to support customers in this regard, to ensure a happy outcome, to the best of our ability, at our discretion always.

Privacy Policy

Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

Contact sales or customer services:

Customer service hotline :(852) 5269 7913
E-mail : cs@srsworks.com
Facebook : facebook.com/srsworks
Website : www.srsworks.com
Our office hour is Monday - Friday 10:00 AM ~ 5:30 PM.

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